Cancellation policies

At Go Ecuador Travel, we understand that plans may need to be adjusted from time to time. As such, we have established clear and transparent cancellation policies to ensure a smooth and fair process for our valued clients.

1. Cancellation Period: Cancellations made within 90 days of the departure date may be subject to applicable charges.

2. Refund Policy: Depending on the timing of the cancellation and the type of service booked, clients may be eligible for a partial or full refund. Our team will assist in processing the refund according to the terms and conditions specified in the booking agreement.

3. Last-Minute Cancellations: In case of last-minute cancellations due to unforeseen circumstances beyond the client's control, we will make every effort to provide alternative solutions or reschedule the trip, subject to availability and any applicable fees.

4. Group Bookings: For group bookings, specific cancellation policies may apply. Our team will provide detailed information regarding group cancellation procedures and potential penalties.

5. Flight and Accommodation Cancellations: Cancellations of flights and accommodation are subject to the policies set by airlines and hotels. We will facilitate communication and coordination between clients and service providers to achieve the best possible outcome.

6. No-Show Policy: Failure to appear at the designated departure point without prior notice may result in the forfeiture of the reservation and any applicable fees.

7. Force Majeure: In the event of unforeseen circumstances beyond our control, such as natural disasters or political unrest, we reserve the right to modify or cancel the trip while prioritizing the safety and well-being of our clients.

Our mission at Go Ecuador Travel is to ensure an exceptional and enjoyable travel experience for each client. We encourage open communication regarding cancellations and modifications, and our dedicated team is here to assist you every step of the way.

For further details on our cancellation policies or any travel-related inquiries, please do not hesitate to contact our customer support team. Thank you for choosing Go Ecuador Travel, and we look forward to creating wonderful memories with you.

Go Ecuador Travel diligently adheres to all regulations and recommendations set forth by the Government of the Republic of Ecuador. Familiarize yourself with our cancellation policies to ensure a seamless travel experience.